Privacy Policy

Overview

PureSpace ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our site, you agree to the practices described below.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)

Device Information

When you browse our store, we automatically receive:

  • IP address
  • Browser type
  • Cookies and tracking data
  • Interaction data (pages viewed, time spent, clicks)

Order Information

To fulfil your purchase, we collect:

  • Products ordered
  • Order value
  • Delivery preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates
  • Improve our website and customer experience
  • Provide customer support
  • Detect and prevent fraud
  • Send marketing emails (only with your consent)

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping carriers
  • Analytics providers
  • Marketing platforms (email services, if subscribed)

These partners are required to protect your data and use it only for the services they provide.

We do not sell or rent your personal information.

4. Cookies

We use cookies to:

  • Keep your cart active
  • Remember your preferences
  • Improve site performance
  • Provide personalised content

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders
  • Meet legal obligations
  • Resolve disputes
  • Maintain accurate business records

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request corrections
  • Request deletion
  • Withdraw consent for marketing
  • Request a copy of your data

To exercise these rights, contact us at support@purespace.com.au.

7. Security

We take reasonable precautions to protect your personal information, including:

  • Encrypted payment processing
  • Secure servers
  • Restricted access to sensitive data

However, no method of transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Information

For questions or concerns about this Privacy Policy, contact us at: support@purespace.com.au