At PureSpace, we want your delivery experience to feel as seamless and calming as the products we create. Use the tool below to check the status of your order at any time.
How to Track Your Order
Once your order has shipped, you'll receive an email containing your tracking number and a direct link to follow your parcel's journey.
To track your order:
- Locate your tracking number in your shipping confirmation email.
- Enter it into the tracking field below.
- View real-time updates from our delivery partners.
Tracking Portal
Enter your tracking number:
(This is where your Shopify tracking app or third-party tracking widget will appear.)
Didn't Receive a Tracking Number?
If you haven't received a tracking email within 2–3 business days, please check your spam folder. Still nothing? Reach out to us — we're here to help.
Delivery Timeframes
- Australia (Standard): 3–7 business days
- Australia (Express): 1–3 business days
- International: 7–14 business days
Delivery times may vary depending on your location and courier availability.
Order Issues
If your tracking shows delays, no movement, or an error, contact us and we'll investigate with our courier partners.
We're committed to ensuring your PureSpace order arrives safely and on time.