1. Overview
Welcome to PureSpace. By visiting our website or purchasing from us, you agree to the following Terms & Policies. These guidelines ensure transparency, trust, and a seamless experience for every customer.
2. Terms of Service
General Use
PureSpace operates this website to provide home organisation and minimalist living products. By using our site, you confirm that you are at least the age of majority in your region.
You agree not to use our products or services for any unlawful purpose or to violate any laws in your jurisdiction.
Modifications
We may update prices, product availability, or site content at any time without notice. We reserve the right to refuse service or cancel orders if necessary.
Liability
PureSpace is not liable for indirect or consequential damages arising from your use of our products or website. All items are provided "as is" and "as available."
3. Privacy Policy
Information We Collect
We collect personal information such as your name, email, address, and payment details to process orders and improve your experience. Device and browsing data may also be collected for analytics and site optimisation.
How We Use Your Information
- To process and fulfil orders
- To communicate updates and support
- To improve our website and services
- To send marketing emails (only with your consent)
Data Protection
We use secure servers and encrypted payment processing. Your information is never sold or rented to third parties.
Your Rights
You may request access, correction, or deletion of your data at any time by contacting support@purespace.com.au.
4. Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You'll receive a confirmation email once your order has shipped.
Delivery Estimates
| Region | Method | Estimated Delivery |
|---|---|---|
| Australia | Standard | 3–7 business days |
| Australia | Express | 1–3 business days |
| International | Standard | 7–14 business days |
Delivery times may vary depending on location and courier availability.
Tracking
A tracking link will be emailed once your order is dispatched.
Packaging
We use eco-friendly, recyclable packaging wherever possible.
5. Returns & Refunds
Return Policy
We accept returns within 30 days of delivery for unused items in original packaging. To start a return, contact support@purespace.com.au.
Refunds
Once your return is received and inspected, refunds are processed within 3–5 business days.
Non-Returnable Items
Gift cards and sale items are non-returnable.
6. Contact Information
For any questions regarding these Terms & Policies, please contact: